Account activity and balance report
Last modified: November 14, 2024
This report is available to practitioner seller accounts (profit accounts) and can be downloaded from the Reports page after your first successful pay...
Search results for:
cancel order
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Canceling plans
Last modified: November 12, 2024
Plans can be canceled if they no longer apply to a patient. Once canceled, the plan is immediately removed from the patient's account and can't be rea...
Backorders, out of stocks, and approximate restock dates
Last modified: November 7, 2024
Product availability & statuses Products in our catalogs are labeled with one of the following statuses to communicate their availability: &n...
How do I cancel my scheduled auto refills?
Last modified: November 6, 2024
To cancel your scheduled auto refills:
Student dispensaries
Last modified: November 5, 2024
A guide to setting up a student dispensary.
Can I change or cancel my order?
Last modified: November 7, 2024
We immediately send orders to our warehouses so they can be picked and packed as soon as possible. Unfortunately, that means we’re unable to sup...
Creating a lab recommendation
Last modified: November 19, 2024
Overview With labs on Fullscript, you can upgrade your practice’s lab management process to streamline all your ordering to a single platform, desig...
Staff access: ordering and managing labs
Last modified: September 27, 2024
Overview We recognize the crucial role staff play in managing lab testing for their practice. That’s why we designed labs on Fullscript with sta...
Scheduling your GetLabs blood draw
Last modified: October 21, 2024
Overview In this guide, you’ll learn the step-by-step process to schedule your blood draw appointment with our partner GetLabs. With Getlabs you can...
I’m a patient. Can I place an order through chat support?
Last modified: July 25, 2024
Yes, we can! However, we can’t accept credit card numbers through chat at this time. If this is your first order with us, or there’s no ca...