Video: How to schedule refills with auto refill

Last modified: October 31, 2024

Learn to schedule your Autoship from anywhere, including your order history and shopping cart.* Shipping rates and product prices vary by country. See...

Setting product dosage instructions in plans

Last modified: November 5, 2024

Overview Dosage instructions can be customized when building individual or multi-patient plans. Updates to product dosages are reflected in patient ac...

Set up a profit account

Last modified: November 4, 2024

Converting to a profit account By converting to a profit account, you become the seller of record and can earn a margin of the sales placed through yo...

Plan requests

Last modified: October 30, 2024

Overview In support of our brands’ commitment to practitioner-led care, some brands are now only available via plans. Although new patients won&...

Can I change or cancel my order?

Last modified: October 22, 2024

We immediately send orders to our warehouses so they can be picked and packed as soon as possible. Unfortunately, that means we’re unable to sup...