I’m a practitioner. Can I subscribe patients to auto refill on their behalf?

No, practitioners aren’t able to subscribe patients to auto refill on their behalf. Patients must set their own delivery schedules and confirm their payment method to authorize recurring charges.

If you have patients interested in auto-refilling frequently ordered products but aren’t quite sure where to get started, we recommend sharing these resources with them:

• Auto refills with Fullscript: How it works
• Adding and removing products from auto refills
• Video: How to schedule auto refills

Or feel free to direct them to our support team for help activating their subscription.

You can encourage your patients to activate auto refills for their recommended products, by offering an Auto refill order discount (Auto refill & Save). This is an additional discount that only applies to scheduled auto refill orders.