Return policy

Last modified: November 6, 2024

Return policy You can request a return for unopened products delivered within the last 30 days. Products must be returned to Fullscript to receive you...

Patient shipping policy

Last modified: December 13, 2024

Orders with a subtotal of $50 or more before shipping fees and taxes are eligible for free standard shipping.

Can I return product for a refund?

Last modified: October 2, 2024

We accept returns for products that are unopened and purchased within the last 30 days. You can submit a return request to get started. Please have yo...

Do you provide return shipping labels?

Last modified: October 3, 2024

No, return shipping labels aren’t issued for product returns. However, as returns are received at our warehouse, we will issue a full refund for...

Searching the patient catalog

Last modified: November 6, 2024

Find what you need in our industry-leading catalog!

Specialty labs experience

Last modified: November 20, 2024

Overview We partner with specialty labs like Precision Analytical (DUTCH), Diagnostic Solutions, Genova, 3X4 Genetics, and Doctor’s Data to offer at...

Wholesale shipping policy

Last modified: December 3, 2024

The shipping rates here apply to wholesale orders placed by dispensary owners and affiliated practitioners.

Payout reports

Last modified: November 14, 2024

Various reports are available for accounts that have opted to make a profit. These reports, including Payout reports, can be viewed and downloaded fro...

Canceling scheduled auto refills

Last modified: November 26, 2024

These instructions will help you cancel auto refill orders that haven’t been placed. Confirmed orders can’t be canceled but may be eligible for re...