Canceling scheduled auto refills

Last modified: November 6, 2024

Patient accountsAuto refills

These instructions will help you cancel auto refill orders that haven’t been placed. Confirmed orders can’t be canceled but may be eligible for re...

Paying for your order

Last modified: November 6, 2024

Patient accountsPayment options

We accept a variety of payment options for your convenience. This includes major credit cards and debit cards authorized for online purchases.

Can I exchange a product?

Last modified: October 2, 2024

OrdersOrder FAQsReturn FAQs

We don’t offer any exchange of products. However, we do accept returns for products that are unopened and purchased within the last 30 days. You...

Elation integration

Last modified: October 28, 2024

Integrations

An introduction to Elation Elation Health is a technology platform for high-value primary care. Since 2010, Elation has provided clinical-first soluti...

Set up a profit account

Last modified: November 4, 2024

Practitioner accountsDispensary setupProfit accounts

Converting to a profit account By converting to a profit account, you become the seller of record and can earn a margin of the sales placed through yo...

Searching the practitioner catalog

Last modified: November 11, 2024

Practitioner accountsPractitioner catalogs

Find what you need easier and faster in our industry-leading catalog! Our advanced search experience allows practitioners to find and discover quality...

EndoAxis Integration

Last modified: November 20, 2024

Integrations

An Introduction to EndoAxis The EndoAxis team, made up of experienced medical providers with over 60 years of combined knowledge in hormone and functi...

Account activity and balance report

Last modified: November 14, 2024

Practitioner accountsPayouts, reports & taxesPayouts & financial reports

This report is available to practitioner seller accounts (profit accounts) and can be downloaded from the Reports page after your first successful pay...