Track your testing status
Last modified: October 21, 2024
Overview Once you’ve completed your testing, Fullscript makes it easy to track your testing status so you can stay in the loop. Our test status ...
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tracking an order
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Journeys
Last modified: October 16, 2024
Overview Journeys was designed to empower you and your patients by providing continuous, proactive engagement with their health. Through recurring ful...
My order hasn’t arrived. When can I expect delivery?
Last modified: October 31, 2024
We email your tracking information as shipments leave our warehouses. First, refer to your tracking information for an estimated delivery date provide...
Lab results
Last modified: November 1, 2024
Overview Streamline your practice by tracking all your testing results from a single account—your team’s Fullscript login. Quickly send result...
I’m a patient. Can I repeat a past order?
Last modified: October 22, 2024
Yes, you can! Rather than rebuilding an order from scratch, you can seamlessly repeat a previous order with just a few clicks. Select the Order histor...
Auto refills discount
Last modified: November 4, 2024
Overview The auto-refill discount supports patients in staying on track with their plans. This discount applies to any patient who schedules auto-refi...
Video: How to track your order
Last modified: October 31, 2024
Learn what to expect when your Fullscript order ships, how to track your order in your account and from the courier’s website, and what to do if the...
Will I receive a confirmation email after placing my order?
Last modified: May 26, 2024
Yes! When your order is placed successfully, we’ll send a confirmation to the email address you use to log in. Tracking information will be sent...
Staff access: ordering and managing labs
Last modified: September 27, 2024
Overview We recognize the crucial role staff play in managing lab testing for their practice. That’s why we designed labs on Fullscript with sta...
In-office checkout
Last modified: October 29, 2024
In-office checkout The In-office checkout tool allows providers and staff members to place orders on a patient’s behalf. Just a few benefits of ...