Placing an order
Last modified: November 6, 2024
Learn about getting healthcare's best products shipped right to your door.
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tracking an order
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Navigating patient profiles, plans, and order history
Last modified: October 30, 2024
Overview Patient profiles are created for each patient added to your dispensary. From these profiles, practitioners and staff can manage profile detai...
Wholesale checkout experience
Last modified: October 30, 2024
Video: Wholesale ordering | Checking out Wholesale checkout When you’re finished building your wholesale order, proceed to wholesale checkout to...
Navigating your patient account
Last modified: November 6, 2024
Log in to your account! Patient account navigation Select a page from the list below to learn how to use and navigate the platform, or watch the video...
Tracking your wholesale order
Last modified: September 23, 2024
Tracking your wholesale orders Tracking information is also accessible in your account and is also shared by email as orders leave our warehouse. Keep...
Tracking your order (patients and clients)
Last modified: July 24, 2024
When your order ships, we'll email your tracking number to the address associated with your Fullscript account.
Lab orders dashboard
Last modified: October 21, 2024
Overview Upgrade how your practice manages labs with one centralized dashboard to oversee testing across your entire team. Use your lab orders dashboa...
Wholesale order history
Last modified: September 24, 2024
Your wholesale history Navigate to your wholesale order history by clicking Catalog in the navigation bar, then Orders, which will appear di...
Placing personal orders with in-office checkout
Last modified: September 20, 2024
Overview In-office checkout allows providers to place orders on behalf of their patients or for themselves. Providers with a wholesale account receive...
Missing and damaged shipments or products
Last modified: July 24, 2024
Damaged products If products arrive damaged, please submit a replacement or refund request and our team will be happy to assist. Though not required, ...