Video: Securing your account with multi-factor authentication
Last modified: February 12, 2025
Learn more about Multi-Factor Authentication (MFA), which enhances account security by adding a second layer of verification using SMS or an authentic...
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I’m a practitioner. Why do I need to agree to MAP agreements?
Last modified: September 19, 2024
MAP (minimum advertised price) agreements are pricing and resale requirements passed on from our suppliers that must be accepted to purchase products ...
Rupa Health Acquisition FAQs
Last modified: January 20, 2025
Overview The beta launch of labs on Fullscript in August 2024 marked a key milestone in advancing our vision of supporting the entire patient care cyc...
Provider account settings
Last modified: February 12, 2025
Overview Providers can visit the Account settings page to update their account information, review the review status of healthcare credentials, custom...
Clinical consultations
Last modified: February 12, 2025
Our specialty lab partners provide valuable educational resources to providers needing assistance with interpreting their patients’ lab results....
Plan requests
Last modified: February 12, 2025
Although new patients won't have access to plan-only products in your open catalog, they can now request plans, which are proven to boost patient adhe...
Archiving practitioners and staff members
Last modified: February 12, 2025
Overview Staff and store owners can archive accounts that are no longer affiliated with your clinic or business from the Staff settings page. Archived...
Adding practitioners and staff members
Last modified: February 12, 2025
Navigating to the ‘Staff settings’ page Your Fullscript dispensary supports multiple practitioners and staff members for clinics and priva...
When will a backordered product be available?
Last modified: February 12, 2025
Products that are temporarily backordered are usually replenished within 10-14 business days. If provided by suppliers, approximate restock dates are ...
Scheduling your GetLabs blood draw
Last modified: February 13, 2025
Overview In this guide, you’ll learn the step-by-step process to schedule your blood draw appointment with our partner GetLabs. With Getlabs you can...