I’m a patient. How do I place an order?
Last modified: September 6, 2024
First, you need an invitation to join Fullscript or access to your healthcare professional’s unique sign-up URL. Click here to check for a pendi...
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Video: How to build and place a wholesale order
Last modified: November 1, 2024
Let’s take a look at how to build and place a wholesale order through your Fullscript dispensary. Wholesale is available to US practitioners only. J...
Wholesale ordering for staff members
Last modified: November 8, 2024
Wholesale ordering for in-office inventory is available to staff members, including sub-practitioners and clerks who often manage clinic operations. (...
Patient account settings
Last modified: November 6, 2024
Video: Touring the patient account: Account settings Updating account information Updating your password Managing communication preferences Removing s...
I’m a patient. Where do I see the discount applied to my orders?
Last modified: November 6, 2024
Your discount percentage is displayed in the green banner above the item(s) in your cart. If eligible for a discount, the retail price of products wil...
Video: Wholesale ordering | Checking out
Last modified: November 1, 2024
Learn to checkout, review your items, and confirm your shipping and billing details before finalizing your order.
Video: How to navigate your patient account
Last modified: October 31, 2024
Discover all areas of your patient account in this guided walkthrough. See where to find your personalized treatment plans sent by your practitioner, ...
Video: How to set up your patient account
Last modified: October 31, 2024
Click here to check for an invite to join Fullscript. Learn how to set up your patient account with an invitation or through self-sign-up options made...
Can I return product for a refund?
Last modified: October 2, 2024
We accept returns for products that are unopened and purchased within the last 30 days. You can submit a return request to get started. Please have yo...
Getting your credentials approved
Last modified: November 6, 2024
Once you’ve uploaded your credential, you can start using your account right away! Review time is typically less than one business day.