Labs refund policy
Last modified: March 6, 2025
Labs refund policy You can request a refund for labs ordered on Fullscript within 90 days of purchase, as long as the sample hasn’t been sent to the...
Search results for:
shipping
118 results found
In-office checkout
Last modified: February 12, 2025
The In-office checkout tool allows providers and staff members to place orders on a patient's behalf.
Labs billing and payment
Last modified: March 10, 2025
Overview Fullscript offers flexible billing options for labs, allowing you to choose the method that best fits your practice’s workflow. You’re ne...
Labs support for patients
Last modified: March 12, 2025
Questions? We’re here to help. At any point along the way our labs team is ready to guide you through the testing process. Chat with us, se...
Can I set up auto refills for frequently ordered products?
Last modified: February 13, 2025
Yes, we can automatically ship your products at a frequency that works for you! There are many ways to get started: You can visit the Auto refil...
Placing personal orders with in-office checkout
Last modified: February 25, 2025
In-office checkout allows practitioners to place orders on behalf of their patients or for themselves.
Refill reminders
Last modified: February 12, 2025
Automated refill reminders help patients stay on track. They're tied to patient orders and use the product's dosage instructions to schedule a reminde...
I’m a patient. How do I place an order?
Last modified: February 12, 2025
First, you need an invitation to join Fullscript or access to your healthcare professional’s unique sign-up URL. Click here to check for a pendi...
Dispensary setup for international practitioners
Last modified: February 12, 2025
Overview If you care for patients in another country (US and Canada only) impacted by our inability to ship across the border, you can create a dispen...
Tax exemption for wholesale purchases
Last modified: February 28, 2025
Fullscript will not collect sales tax for wholesale orders where a valid resale certificate matching the state the order is shipping to has been provi...