Account activity and balance report
Last modified: March 13, 2025
This report is available to practitioner seller accounts (profit accounts) and can be downloaded from the Reports page after your first successful pay...
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Track your testing status
Last modified: March 20, 2025
Overview Track your test status in real-time through your Fullscript account. You’ll see updates on where your test is in processing and when your r...
Ordering and paying for lab testing
Last modified: March 21, 2025
Overview Lab testing is simple with Fullscript—you can order and pay for tests using the same login you use for supplements. Once your provider reco...
My order shipped with an icepack that arrived melted. Are my products safe?
Last modified: March 24, 2025
Products may be heat-sensitive, but they aren’t heat-intolerant. All products carried by Fullscript are manufactured, stored, and distributed in...
I’m a practitioner. Can I schedule wholesale orders to ship to my clinic automatically?
Last modified: October 30, 2024
Auto refills for wholesale ordering is on our list of features for consideration but isn’t currently on the roadmap. However, you can repeat pas...
Navigating your patient account
Last modified: February 12, 2025
Log in to your account! Patient account navigation Select a page from the list below to learn how to use and navigate the platform, or watch the video...
Video: How to track your order
Last modified: February 13, 2025
Learn what to expect when your Fullscript order ships, how to track your order in your account and from the courier’s website, and what to do if the...
I’m a patient. How do I track my order?
Last modified: February 12, 2025
We’ll send a shipment confirmation email with your tracking number when your order, or part of your order, leaves one of our warehouses. Follow ...
Canadian dispensaries: Navigating your financial reports for tax purposes
Last modified: March 13, 2025
Accessing your financial reports To assist in your financial record keeping, reports can be viewed and exported from your account. These reports, avai...
I’m a practitioner. Can I use Fullscript to place a personal order at wholesale rates?
Last modified: December 3, 2024
Yes, you can! However, before you place your first wholesale order, you’ll need to finish setting up your dispensary, and your credentials must ...