Account activity and balance report
Last modified: July 17, 2024
Overview This report is available to practitioner seller accounts (profit accounts) and can be downloaded from the Reports page after your first succe...
Search results for:
shipping
108 results found
My order shipped with an icepack that arrived melted. Are my products safe?
Last modified: May 26, 2024
Products may be heat-sensitive, but they aren’t heat-intolerant. All products carried by Fullscript are manufactured, stored, and distributed in...
Courier information
Last modified: July 24, 2024
US couriers Fullscript orders shipped within the US are shipped via UPS, DHL, or FedEx, and may be passed to USPS for final delivery. US cou...
My order hasn’t arrived. When can I expect delivery?
Last modified: May 26, 2024
First, refer to your tracking information for an estimated delivery date provided by the courier. When you receive your shipment notification email, p...
Return policy
Last modified: October 2, 2024
Return policy You can request a return for unopened products delivered within the last 30 days. Products must be returned to Fullscript to receive you...
I’m a practitioner. Can I schedule wholesale orders to ship to my clinic automatically?
Last modified: July 19, 2024
Autoship for wholesale ordering is on our list of features for consideration but isn’t currently on the roadmap. However, you can repeat past or...
Communication and email preferences
Last modified: October 3, 2024
Managing your Fullscript communication preferences Unsubscribing from Fullscript emails and push notifications Communication preference settings for y...
Navigating your patient account
Last modified: October 3, 2024
Log in to your account! Patient account navigation Select a page from the list below to learn how to use and navigate the platform, or watch the video...
I’m a patient. How do I track my order?
Last modified: May 26, 2024
We’ll send a shipment confirmation email with your tracking number when your order, or part of your order, leaves one of our warehouses. Follow ...
Canadian dispensaries: Navigating your financial reports for tax purposes
Last modified: September 3, 2024
Accessing your financial reports To assist in your financial record keeping, reports can be viewed and exported from your account. These reports, avai...