How to use a shipping credit

Last modified: October 24, 2024

What is a shipping credit? Use a shipping credit to apply no-cost shipping to a future order. If you’ve been given a shipping credit by a Fullsc...

Requests to combine orders from multiple dispensaries

Last modified: February 28, 2025

Why orders can’t be combined Fullscript dispensaries are individually owned and operated by their store owner. To track treatment adherence and ...

Where will my order ship from?

Last modified: February 12, 2025

Orders shipping within the United States will ship from our warehouses in Lancaster, Pennsylvania; Lenexa, Kansas; Colonial Heights, Virginia; Riversi...

How much is shipping within Canada?

Last modified: February 12, 2025

Orders over $150 before shipping and taxes qualify for free priority or standard shipping. Orders must be over $150 before additional shippi...

Specialty labs experience

Last modified: March 21, 2025

Overview We partner with specialty labs like Precision Analytical (DUTCH), Diagnostic Solutions, Genova, 3X4 Genetics, and Doctor’s Data to offer at...

Courier information

Last modified: February 27, 2025

Why does Fullscript use multiple couriers? Fullscript has partnered with various couriers to ensure that your order arrives as fast as possible. For m...

Tracking your order (patients and clients)

Last modified: February 28, 2025

When your order ships, we'll email your tracking number to the address associated with your Fullscript account.

Can my order ship to a military address?

Last modified: February 12, 2025

Yes! Army Post Office (APO), Diplomatic Post Office (DPO), Fleet Post Office (FPO) addresses, and other military addresses are accepted shipping addre...

Proposition 65 label requirements (California only)

Last modified: February 28, 2025

The state of California requires dietary supplement companies to include a Prop 65 warning label on products containing certain levels of one or more ...