Wellevate support: Stripe-issued 1099-Ks
Last modified: February 28, 2025
Will I receive a 1099-K from Wellevate? Stripe (not Wellevate) will prepare a 1099-K for you if you transacted a minimum of $20,000 USD and 200 transa...
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Video: How to build and place a wholesale order
Last modified: March 20, 2025
Learn how to build and place a wholesale order through your Fullscript dispensary. Wholesale is available to US practitioners only. Jump to chapter: F...
I’m a patient. Am I receiving a discount off my order?
Last modified: February 12, 2025
Refer to the catalog (if available to you) or your shopping cart to view the discount percentage (%) you're receiving, displayed in a green banner.
Applying a wholesale promotion code
Last modified: February 12, 2025
Overview Apply promotion (promo) codes at checkout to receive additional discounts on your order. Fullscript may provide promotion codes for free ship...
Video: Wholesale ordering | Checking out
Last modified: February 12, 2025
Learn to checkout, review your items, and confirm your shipping and billing details before finalizing your order.
Video: How to set up your patient account
Last modified: February 13, 2025
Click here to check for an invite to join Fullscript. Learn how to set up your patient account with an invitation or through self-sign-up options made...
Video: How to navigate your patient account
Last modified: February 13, 2025
Discover all areas of your patient account in this guided walkthrough. See where to find your personalized treatment plans sent by your practitioner, ...
Can I return product for a refund?
Last modified: February 12, 2025
We accept returns for products that are unopened and purchased within the last 30 days. You can submit a return request to get started. Please have yo...
How do I skip an auto refill order?
Last modified: February 13, 2025
You can skip your next auto refill order by heading to the Auto refills page in your account.
I’m a patient. Can I sign up to be notified when a product is back in stock?
Last modified: February 13, 2025
Yes! To sign up for an email alert, click the More options menu ( ) next to a product, then select Email me when in stock.