Video: How to set up your patient account
Last modified: October 31, 2024
Click here to check for an invite to join Fullscript. Learn how to set up your patient account with an invitation or through self-sign-up options made...
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Applying a wholesale promotion code
Last modified: December 3, 2024
Overview Apply promotion (promo) codes at checkout to receive additional discounts on your order. Fullscript may provide promotion codes for free ship...
Video: How to navigate your patient account
Last modified: October 31, 2024
Discover all areas of your patient account in this guided walkthrough. See where to find your personalized treatment plans sent by your practitioner, ...
Can I return product for a refund?
Last modified: October 2, 2024
We accept returns for products that are unopened and purchased within the last 30 days. You can submit a return request to get started. Please have yo...
I’m a patient. What are Daily Packs?
Last modified: November 6, 2024
Getting and staying healthy is easy with Fullscript Daily Packs. Your daily supplements come in convenient packets, so there’s no need to worry abou...
I’m a patient. Can I sign up to be notified when a product is back in stock?
Last modified: November 6, 2024
Yes! To sign up for an email alert, click the More options menu ( ) next to a product, then select Email me when in stock.
Participating in Fullscript-run patient promotions
Last modified: December 27, 2024
About patient promotions Patient promotions are an easy way to boost adherence and maintain regular, positive engagement with your patients. Dispensar...
Receiving your payouts (profit dispensaries only)
Last modified: November 14, 2024
Dispensaries that have opted to make a profit on patient orders will receive their earnings via direct deposit to a bank account entered by the dispen...
How do I skip an auto refill order?
Last modified: January 15, 2025
You can skip your next auto refill order by heading to the Auto refills page in your account.
Getting your credentials approved
Last modified: November 6, 2024
Once you’ve uploaded your credential, you can start using your account right away! Review time is typically less than one business day.