Requests to combine orders from multiple dispensaries
Last modified: February 28, 2025
Why orders can’t be combined Fullscript dispensaries are individually owned and operated by their store owner. To track treatment adherence and ...
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placing an order
135 results found
Can I change or cancel my order?
Last modified: February 12, 2025
We immediately send orders to our warehouses so they can be picked and packed as soon as possible. Unfortunately, that means we’re unable to sup...
Staff: Creating plans and placing orders for patients
Last modified: February 12, 2025
Using the plan building tool, staff members can create or finalize plans on behalf of practitioners in the dispensary.
Will I receive a confirmation email after placing my order?
Last modified: February 12, 2025
Yes! When your order is placed successfully, we’ll send a confirmation to the email address you use to log in. Tracking information will be sent...
I’m a patient. How do I place an order?
Last modified: February 12, 2025
First, you need an invitation to join Fullscript or access to your healthcare professional’s unique sign-up URL. Click here to check for a pendi...
US dispensaries: Navigating your financial reports and 1099-K for tax purposes
Last modified: March 10, 2025
This article is intended for practitioners who received Form 1099-K from Fullscript. We suggest referring to US dispensaries: Reporting your income fo...
I’m a patient. Can I place an order through chat support?
Last modified: February 12, 2025
Yes, you can! However, we can’t accept credit card numbers through chat at this time. If this is your first order with us, or there’s no c...
In-office checkout
Last modified: February 12, 2025
The In-office checkout tool allows providers and staff members to place orders on a patient's behalf.
Saving and managing payment methods for wholesale purchases
Last modified: February 12, 2025
Overview Payment methods you use to purchase wholesale orders can be saved to your account and used again for future orders. These cards can only be u...
Video: How to build and place a wholesale order
Last modified: March 20, 2025
Learn how to build and place a wholesale order through your Fullscript dispensary. Wholesale is available to US practitioners only. Jump to chapter: F...