Backorders, out of stocks, and approximate restock dates
Last modified: November 7, 2024
Product availability & statuses Products in our catalogs are labeled with one of the following statuses to communicate their availability: &n...
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placing an order
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Setting up your dispensary (US accounts)
Last modified: December 11, 2024
This article walks you through how to sign up and complete your account.
How do I know if my order has been placed successfully?
Last modified: November 7, 2024
You can check your email inbox for an order confirmation email or log in to your account and look for a recent order on your Order history page. If th...
Saving and managing payment methods for wholesale purchases
Last modified: November 7, 2024
Overview Payment methods you use to purchase wholesale orders can be saved to your account and used again for future orders. These cards can only be u...
I’m a practitioner. Can I use Fullscript to place a personal order at wholesale rates?
Last modified: December 3, 2024
Yes, you can! However, before you place your first wholesale order, you’ll need to finish setting up your dispensary, and your credentials must ...
Student dispensaries
Last modified: November 5, 2024
A guide to setting up a student dispensary.
Journeys
Last modified: December 2, 2024
Overview Journeys was designed to empower you and your patients by providing continuous, proactive engagement with their health. Through recurring ful...
Will I receive a confirmation email after placing my order?
Last modified: November 7, 2024
Yes! When your order is placed successfully, we’ll send a confirmation to the email address you use to log in. Tracking information will be sent...
In-office checkout
Last modified: November 7, 2024
The In-office checkout tool allows providers and staff members to place orders on a patient's behalf.
Registering for labs
Last modified: January 31, 2025
Overview With labs on Fullscript, you can now order and manage lab testing across your entire practice from the same platform where you recommend supp...