Missing and damaged shipments or products

Last modified: November 7, 2024

Damaged products If products arrive damaged, please submit a replacement or refund request and our team will be happy to assist. Though not required, ...

Set-up a signing practitioner on your account 

Last modified: October 21, 2024

Overview On Fullscript, you have the option to designate one of your provider’s as the signing practitioner for your practice. This allows provi...

Auto refills with Fullscript: How it works

Last modified: November 27, 2024

Overview Auto refills are a flexible, automated service that allows you to schedule recurring orders, making it easier to follow your plan without add...

Wholesale shipping policy

Last modified: December 3, 2024

The shipping rates here apply to wholesale orders placed by dispensary owners and affiliated practitioners.

The plan building tool

Last modified: November 12, 2024

Use the supplement plan tool to send personalized supplement plans (recommendations) to your patients by email and/or SMS message.

Practitioner earnings reports

Last modified: November 14, 2024

The Practitioner Earnings Report feature is available to accounts with multiple practitioners.

Requests to combine orders from multiple dispensaries

Last modified: November 6, 2024

Why orders can’t be combined Fullscript dispensaries are individually owned and operated by their store owner. To track treatment adherence and ...

Staff: Creating plans and placing orders for patients

Last modified: November 12, 2024

Using the plan building tool, staff members can create or finalize plans on behalf of practitioners in the dispensary.