Paying for your order
Last modified: November 6, 2024
We accept a variety of payment options for your convenience. This includes major credit cards and debit cards authorized for online purchases.
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placing an order
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Dispensary and individual patient discounts
Last modified: November 29, 2024
Discounts apply to all products (MSRP) in the dispensary and can't be limited to select products or brands.
I’m a practitioner. Can I repeat a previous wholesale order?
Last modified: December 3, 2024
Yes, you can repeat a wholesale order from your order history! Use the Place order again option to add all products and their respective quantities fr...
Delivery estimates and shipping options
Last modified: January 28, 2025
Estimated arrival dates are displayed (in business days) in checkout when placing your order.
Placing personal orders with in-office checkout
Last modified: January 24, 2025
In-office checkout allows practitioners to place orders on behalf of their patients or for themselves.
Communication and email preferences
Last modified: December 11, 2024
Managing your Fullscript communication preferences Unsubscribing from Fullscript emails and push notifications Communication preference settings for y...
Missing and damaged shipments or products
Last modified: February 4, 2025
Damaged products If your order arrives damaged, you can request a replacement or refund, and we’ll be happy to help. Damage that qualifies for a rep...
Eligible shipping addresses
Last modified: January 16, 2025
US shipping addresses Orders placed through a US Dispensary can only be shipped to addresses within the US. See Delivery Options for shipping opt...
Wholesale ordering for staff members
Last modified: December 3, 2024
Wholesale ordering for in-office inventory is available to staff members, including sub-practitioners and clerks who often manage clinic operations. (...
Specialty labs experience
Last modified: January 31, 2025
Overview We partner with specialty labs like Precision Analytical (DUTCH), Diagnostic Solutions, Genova, 3X4 Genetics, and Doctor’s Data to offer at...