Placing personal orders with in-office checkout

Last modified: September 20, 2024

Practitioner accountsPractitioner catalogs

Overview In-office checkout allows providers to place orders on behalf of their patients or for themselves. Providers with a wholesale account receive...

Eligible shipping addresses

Last modified: November 1, 2024

OrdersShipping policies

US shipping addresses Orders placed through a US Dispensary can only be shipped to addresses within the US. See Delivery Options for shipping opt...

Order cancellations and modification requests

Last modified: August 12, 2024

OrdersReturns & replacements

Overview When it comes to distribution, our goal is to get shipments picked and packed as quickly as possible. This means we’re often unable to ...

Wholesale ordering for staff members

Last modified: September 24, 2024

Practitioner accountsWholesale orders

Overview Fullscript is your all-in-one platform for in-office and virtual dispensing. Wholesale ordering for in-office inventory is available to staff...

Set-up a signing practitioner on your account 

Last modified: October 21, 2024

LabsLabsGetting Started: Labs on Fullscript

Overview On Fullscript, you have the option to designate one of your provider’s as the signing practitioner for your practice. This allows provi...

Missing and damaged shipments or products

Last modified: July 24, 2024

OrdersReturns & replacements

Damaged products If products arrive damaged, please submit a replacement or refund request and our team will be happy to assist. Though not required, ...

Wholesale shipping policy

Last modified: October 15, 2024

OrdersShipping policies

The shipping rates here apply to wholesale orders placed by dispensary owners and affiliated practitioners.