Ordering and paying for testing
Last modified: October 21, 2024
Overview We’ve made lab testing easy with a straightforward process to order and pay for your testing with the same login you use to order supplemen...
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Managing your shopping cart
Last modified: November 6, 2024
Overview Your shopping cart is tied to your patient account. If you have multiple accounts and switch to a different one, items in your cart won’t c...
Tracking your wholesale order
Last modified: September 23, 2024
Tracking your wholesale orders Tracking information is also accessible in your account and is also shared by email as orders leave our warehouse. Keep...
Billing and payment
Last modified: October 3, 2024
Overview Our goal is to offer a range of billing options for cash-pay lab testing to support your practice’s preferences and workflows. When yo...
Lab orders dashboard
Last modified: October 21, 2024
Overview Upgrade how your practice manages labs with one centralized dashboard to oversee testing across your entire team. Use your lab orders dashboa...
Patient shipping policy
Last modified: November 6, 2024
Orders with a subtotal of $50 or more before shipping fees and taxes are eligible for free standard shipping.
Dispensary and individual patient discounts
Last modified: October 22, 2024
Overview Dispensary owners can choose to earn a margin from product orders placed in their dispensary. Doing so allows some flexibility to extend disc...
Tracking your order (patients and clients)
Last modified: July 24, 2024
When your order ships, we'll email your tracking number to the address associated with your Fullscript account.
Paying for your order
Last modified: November 6, 2024
We accept a variety of payment options for your convenience. This includes major credit cards and debit cards authorized for online purchases.
Canceling scheduled auto refills
Last modified: November 6, 2024
These instructions will help you cancel auto refill orders that haven’t been placed. Confirmed orders can’t be canceled but may be eligible for re...