Adding products to auto refills
Last modified: January 23, 2025
You can edit the products on auto refill at any time.
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placing an order
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Wholesale order history
Last modified: November 19, 2024
Your wholesale history Navigate to your wholesale order history by clicking Catalog in the navigation bar, then Orders, which will appear di...
Tracking your order (patients and clients)
Last modified: January 22, 2025
When your order ships, we'll email your tracking number to the address associated with your Fullscript account.
Patient shipping policy
Last modified: January 29, 2025
Orders with a subtotal of $50 or more before shipping fees and taxes are eligible for free standard shipping.
Ordering and paying for testing
Last modified: December 2, 2024
Overview We’ve made lab testing easy with a straightforward process to order and pay for your testing with the same login you use to order supplemen...
Managing your shopping cart
Last modified: January 15, 2025
Overview Your shopping cart is tied to your patient account. If you have multiple accounts and switch to a different one, items in your cart won’t c...
Billing and payment
Last modified: December 20, 2024
Overview Our goal is to offer a range of billing options for cash-pay lab testing to support your practice’s preferences and workflows. When yo...
Tracking your wholesale order
Last modified: November 8, 2024
Tracking information is accessible in your account and is also shared by email as orders leave our warehouse.
Lab orders dashboard
Last modified: January 6, 2025
Overview Upgrade how your practice manages labs with one centralized dashboard to oversee testing across your entire team. Use your lab orders dashboa...
Canceling scheduled auto refills
Last modified: January 15, 2025
These instructions will help you cancel auto refill orders that haven’t been placed. Confirmed orders can’t be canceled but may be eligible for re...