Archiving practitioners and staff members
Last modified: September 5, 2024
Overview Staff and store owners can archive accounts that are no longer affiliated with your clinic or business from the Staff settings page. Archived...
Search results for:
placing an order
135 results found
Switching between your linked accounts
Last modified: November 5, 2024
How to switch between your accounts from within your practitioner account.
Adverse reactions and product complaints
Last modified: October 23, 2024
Reporting an adverse reaction or product complaint If you experience an adverse reaction or a product quality issue (e.g., unusual smell or texture, b...
Shipping heat-sensitive products
Last modified: November 19, 2024
Our warehouse pays special attention to the packing rules for all products we ship in accordance with our supplement quality control standards.
I’m a practitioner. Why are my clients receiving a “Problem with store setup” error when trying to checkout?
Last modified: July 19, 2024
If your patients receive a “There is a problem with your practitioner’s store setup” error when attempting to place orders, there ma...
How do I enter a new shipping address?
Last modified: November 7, 2024
New shipping addresses can be entered at the shipping step in checkout. If there’s a problem with an address after placing your order, we may re...
I’m a practitioner. Can I save a new credit card to my account?
Last modified: May 27, 2024
Payment methods can only be saved to your account when placing a new order and can’t be shared with other practitioners or clerks in a dispensar...
Unified Practice integration
Last modified: November 15, 2024
An introduction to Unified Practice Unified Practice is an all-in-one clinic management and telehealth platform for traditional Chinese medicine pract...
Kalix integration
Last modified: November 15, 2024
An introduction to Kalix Kalix is an affordable, client-friendly practice management and telehealth solution for integrative healthcare practitioners....
I’m a practitioner. Can I share plans on my website, email, or private social media?
Last modified: November 5, 2024
Yes! It is possible to share existing multi-patient plans outside of Fullscript using a link assigned to each plan. To find the link for a plan you...