Maintaining your professional credentials with Fullscript
Last modified: November 6, 2024
Upon sign-up, dispensary owners are required to submit proof of licensure (if applicable) or education to confirm their status as a healthcare profess...
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I’m a patient. How do I add a new payment method to my account?
Last modified: November 6, 2024
There are two available options for adding a new payment method to your patient account:
Accessing your patient account without a password (Instant Links)
Last modified: November 6, 2024
With Instant Links, you can access your practitioner's dispensary and your personalized plans without setting and needing to remember a password for y...
Shipping heat-sensitive products
Last modified: January 17, 2025
Our warehouse pays special attention to the packing rules for all products we ship in accordance with our supplement quality control standards.
Tax exemption for wholesale purchases
Last modified: November 14, 2024
Fullscript will not collect sales tax for wholesale orders where a valid resale certificate matching the state the order is shipping to has been provi...
Adding your bank account
Last modified: November 15, 2024
If you've opted in to make a profit from patient orders placed through your dispensary, you'll need to add a bank account.
Fullscript buttons for your website
Last modified: December 27, 2024
Fullscript-branded website buttons Fullscript offers branded website buttons to embed on your site or blog, making it easy for visitors to access your...
Archiving practitioners and staff members
Last modified: September 5, 2024
Overview Staff and store owners can archive accounts that are no longer affiliated with your clinic or business from the Staff settings page. Archived...
Adverse reactions and product complaints
Last modified: October 23, 2024
Reporting an adverse reaction or product complaint If you experience an adverse reaction or a product quality issue (e.g., unusual smell or texture, b...
I’m a practitioner. Why are my clients receiving a “Problem with store setup” error when trying to checkout?
Last modified: July 19, 2024
If your patients receive a “There is a problem with your practitioner’s store setup” error when attempting to place orders, there ma...