Tracking patient testing status
Last modified: February 12, 2025
Overview With our transparent status updates, your team will be able to monitor your patient’s progress through the entire testing process: from...
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Video: How to schedule refills with auto refill
Last modified: February 13, 2025
Learn to schedule your Autoship from anywhere, including your order history and shopping cart.* Shipping rates and product prices vary by country. See...
Global patient access settings
Last modified: February 12, 2025
Global patient access or global client access unlocks the ability to assign patients to specific providers in a dispensary. This can be used to restri...
I’m a patient. Can I sign up to be notified when a product is back in stock?
Last modified: February 13, 2025
Yes! To sign up for an email alert, click the More options menu ( ) next to a product, then select Email me when in stock.
How can I deactivate my account?
Last modified: February 14, 2025
If you’d like to deactivate your account, please get in touch with our support team. Once an account is deactivated, you’ll no longer be a...
Patient support
Last modified: December 20, 2024