I’m a patient. Can I place an order through chat support?
Last modified: July 25, 2024
Yes, we can! However, we can’t accept credit card numbers through chat at this time. If this is your first order with us, or there’s no ca...
Search results for:
cancel order
44 results found
Locating your Wellevate store data in Fullscript
Last modified: October 30, 2024
Overview: Locating Wellevate data to Fullscript This guide outlines which data you can find in your Fullscript account if you completed the migration ...
Refunds, cancellations and editing an order
Last modified: October 21, 2024
If you need to request a refund, cancellation, or edit to your testing order, please contact our support team. Our team will help you navigate the nex...
ChARM integration
Last modified: November 11, 2024
An introduction to ChARM ChARM EHR is a cloud-based online ambulatory Electronic Health Record (EHR), practice management, and medical billing solutio...
Tracking patient testing status
Last modified: September 19, 2024
Overview With our transparent status updates, your team will be able to monitor your patient’s progress through the entire testing process: from...
I’m a patient. What is a legacy discount?
Last modified: November 6, 2024
A legacy discount means that if you set up an auto refill order with an auto refill discount, you’ll keep that original discount for as long as ...
Quest Diagnostics experience
Last modified: December 19, 2024
Overview We partner with Quest Diagnostics to offer a fast and affordable blood lab testing experience. Easily access your Quest order and schedule yo...
Video: How to schedule refills with auto refill
Last modified: October 31, 2024
Learn to schedule your Autoship from anywhere, including your order history and shopping cart.* Shipping rates and product prices vary by country. See...
Patient account settings
Last modified: December 11, 2024
Video: Touring the patient account: Account settings Updating account information Updating your password Managing communication preferences Removing s...
Return policy
Last modified: November 6, 2024
Return policy You can request a return for unopened products delivered within the last 30 days. Products must be returned to Fullscript to receive you...