Journeys
Last modified: December 2, 2024
Overview Journeys was designed to empower you and your patients by providing continuous, proactive engagement with their health. Through recurring ful...
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Wholesale shipping policy
Last modified: January 29, 2025
The shipping rates here apply to wholesale orders placed by dispensary owners and affiliated practitioners.
Account activity and balance report
Last modified: November 14, 2024
This report is available to practitioner seller accounts (profit accounts) and can be downloaded from the Reports page after your first successful pay...
Canceling plans
Last modified: November 12, 2024
Plans can be canceled if they no longer apply to a patient. Once canceled, the plan is immediately removed from the patient's account and can't be rea...
Elation integration
Last modified: December 11, 2024
An introduction to Elation Elation Health is a technology platform for high-value primary care. Since 2010, Elation has provided clinical-first soluti...
Backorders, out of stocks, and approximate restock dates
Last modified: November 7, 2024
Product availability & statuses Products in our catalogs are labeled with one of the following statuses to communicate their availability: &n...
How do I cancel my scheduled auto refills?
Last modified: November 6, 2024
To cancel your scheduled auto refills:
Return policy
Last modified: January 28, 2025
Return policy You can request a return for unopened products delivered within the last 30 days. Products must be returned to Fullscript to receive you...
Student dispensaries
Last modified: November 5, 2024
A guide to setting up a student dispensary.
A product I ordered is on backorder. When will it ship?
Last modified: January 16, 2025
Typically, products that are temporarily out of stock are replenished within 10-14 business days. US patient orders Patients in the United States can ...