Creating a lab recommendation
Last modified: February 12, 2025
Overview With labs on Fullscript, you can upgrade your practice’s lab management process to streamline all your ordering to a single platform, desig...
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Wholesale shipping policy
Last modified: February 28, 2025
The shipping rates here apply to wholesale orders placed by dispensary owners and affiliated practitioners.
Backorders, out of stocks, and approximate restock dates
Last modified: February 28, 2025
Product availability & statuses Products in our catalogs are labeled with one of the following statuses to communicate their availability: &n...
Canceling plans
Last modified: February 12, 2025
Plans can be canceled if they no longer apply to a patient. Once canceled, the plan is immediately removed from the patient's account and can't be rea...
How do I skip an auto refill order?
Last modified: February 13, 2025
You can skip your next auto refill order by heading to the Auto refills page in your account.
Account activity and balance report
Last modified: February 12, 2025
This report is available to practitioner seller accounts (profit accounts) and can be downloaded from the Reports page after your first successful pay...
How do I cancel my scheduled auto refills?
Last modified: February 13, 2025
To cancel your scheduled auto refills:
Elation integration
Last modified: February 12, 2025
An introduction to Elation Elation Health is a technology platform for high-value primary care. Since 2010, Elation has provided clinical-first soluti...
Return policy
Last modified: February 27, 2025
Return policy You can request a return for unopened products delivered within the last 30 days. Products must be returned to Fullscript to receive you...
A product I ordered is on backorder. When will it ship?
Last modified: February 12, 2025
Typically, products that are temporarily out of stock are replenished within 10-14 business days. US patient orders Patients in the United States can ...