Placing an order
Last modified: January 17, 2025
Learn about getting healthcare's best products shipped right to your door.
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Auto refills with Fullscript: How it works
Last modified: December 11, 2024
Schedule your refill orders with the flexibility to skip, pause, or cancel an order anytime.
Canceling scheduled auto refills
Last modified: January 15, 2025
These instructions will help you cancel auto refill orders that haven’t been placed. Confirmed orders can’t be canceled but may be eligible for re...
Managing your auto refill schedule
Last modified: January 15, 2025
You can modify Autoship orders at any time from the Autoship page in your account.
Wholesale checkout experience
Last modified: December 3, 2024
Wholesale checkout When you’re finished building your wholesale order, proceed to wholesale checkout to place your order for fulfillment. Select...
Order cancellations and modification requests
Last modified: November 27, 2024
We're often unable to make changes to an order, including cancellations, once an order has been placed. Please be sure to thoroughly review your cart ...
Adding products to auto refills
Last modified: January 23, 2025
You can edit the products on auto refill at any time.
Patient shipping policy
Last modified: January 29, 2025
Orders with a subtotal of $50 or more before shipping fees and taxes are eligible for free standard shipping.
Lab orders dashboard
Last modified: January 6, 2025
Overview Upgrade how your practice manages labs with one centralized dashboard to oversee testing across your entire team. Use your lab orders dashboa...
I’m missing product(s) from my order. Where are they?
Last modified: November 19, 2024
We do our best to ship all orders in a single shipment, but sometimes product(s) may need to be shipped from multiple warehouses or be shipped later i...