Setting up your dispensary (US accounts)
Last modified: August 29, 2024
This article walks you through how to sign up and complete your account.
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Video: How to schedule refills with Autoship
Last modified: September 23, 2024
Patient account settings
Last modified: October 3, 2024
Updating account information Updating your password Managing communication preferences Removing saved credit cards A saved payment method can only be ...
Moving your patient account from Wellevate to Fullscript
Last modified: September 23, 2024
Overview: Moving from Wellevate to Fullscript The Wellevate platform and mobile app closed on October 1, 2023 to prioritize a seamless patient experie...
Communication and email preferences
Last modified: October 3, 2024
Managing your Fullscript communication preferences Unsubscribing from Fullscript emails and push notifications Communication preference settings for y...
Set up a profit account
Last modified: September 26, 2024
Converting to a profit account By converting to a profit account, you become the seller of record and can earn a margin of the sales placed through yo...
Placing an order
Last modified: October 3, 2024
Learn about getting healthcare's best products shipped right to your door.
Plan requests
Last modified: August 16, 2024
Overview In support of our brands’ commitment to practitioner-led care, some brands are now only available via plans. Although new patients won&...
I’m a patient. How do I add a new payment method to my account?
Last modified: September 26, 2024
There are two available options for adding a new card to your patient account:
Can I change or cancel my order?
Last modified: September 30, 2024
We immediately send orders to our warehouses so they can be picked and packed as soon as possible. Unfortunately, that means we’re unable to sup...