Delivery estimates and shipping options
Last modified: February 27, 2025
Estimated arrival dates are displayed (in business days) in checkout when placing your order.
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auto refills
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Protected: Video: How to set up Autoship and Save
Last modified: February 12, 2025
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Video: How to place an order
Last modified: February 13, 2025
Adding products to your shopping cart You can easily add products to your cart by clicking the Add to Cart button found throughout your account, inclu...
I’m a practitioner. Can I schedule wholesale orders to ship to my clinic automatically?
Last modified: October 30, 2024
Auto refills for wholesale ordering is on our list of features for consideration but isn’t currently on the roadmap. However, you can repeat pas...
How do I reset my password?
Last modified: February 27, 2025
On the login page, select Forgot password, then enter and submit the email address linked to your account. If we recognize the email, you’ll receive...
How do I enter a new shipping address?
Last modified: February 12, 2025
New shipping addresses can be entered at the shipping step in checkout. If there’s a problem with an address after placing your order, we may re...
Editing patient profiles
Last modified: February 12, 2025
Overview Providers and their staff can edit a patient’s details, including their name, email (some limitations apply), individual discounts, and...
Patient support
Last modified: December 20, 2024
Videos
Last modified: October 25, 2024