I’m a patient. Can I place an order through chat support?
Last modified: July 25, 2024
Yes, we can! However, we can’t accept credit card numbers through chat at this time. If this is your first order with us, or there’s no ca...
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Can I change or cancel my order?
Last modified: September 30, 2024
We immediately send orders to our warehouses so they can be picked and packed as soon as possible. Unfortunately, that means we’re unable to sup...
Profit dispensaries
Last modified: October 1, 2024
Making a profit from patient orders Dispensary owners can choose to earn a profit from patient orders placed through their dispensary and receive earn...
US dispensaries: Navigating your financial reports for tax purposes
Last modified: July 17, 2024
This article is intended for those who are not eligible for Form 1099-K. To see if you qualify for a 1099-K, please see US dispensaries: Reporting you...
Student dispensaries
Last modified: August 15, 2024
Overview: Supporting active students with student accounts Students working towards achieving a state or provincial-issued license at an accredited in...
I’m a practitioner. Can I use Fullscript to place a personal order at wholesale rates?
Last modified: September 19, 2024
Yes, you can! However, before you place your first wholesale order, you’ll need to finish setting up your dispensary, and your credentials must ...
Tracking patient testing status
Last modified: September 19, 2024
Overview With our transparent status updates, your team will be able to monitor your patient’s progress through the entire testing process: from...
Set up a profit account
Last modified: September 26, 2024
Converting to a profit account By converting to a profit account, you become the seller of record and can earn a margin of the sales placed through yo...
Searching the patient catalog
Last modified: October 3, 2024
Overview Find what you need in our industry-leading catalog! With our advanced search experience, you can explore quality supplements from our trusted...
Paying for your order
Last modified: October 3, 2024
Overview We accept a variety of payment options for your convenience. This includes major credit cards and debit cards authorized for online purchases...