Last modified: September 19, 2024
Scheduling your GetLabs blood draw
Patients
Overview
In this guide, you’ll learn the step-by-step process to schedule your blood draw appointment with our partner GetLabs. With Getlabs you can access a nearby mobile phlebotomist to draw your labs from the convenience of your home or office.
GetLabs is available for all the tests offered on Fullscript, including both specialty test kits and Quest Diagnostics.
Note:
There is an additional fee for the mobile blood draw, which is paid directly to GetLabs and varies based on your location. You’ll pay for this service fee when you schedule your appointment.
Quest and Labcorp locations do not draw for test kits from specialty lab companies like Genova, Doctor’s Data and Diagnostic Solutions, so if you need assistance finding an alternative option other than GetLabs for your blood draw, please contact our support team and we’ll be happy to find one for you.
If you have a Quest order, use this guide to learn more about scheduling your blood draw directly with Quest.
Scheduling your GetLabs blood draw
When you order a specialty test from Genova, Doctor’s Data or Diagnostic Solution that requires a blood draw, you can access the GetLabs scheduling link right from your Fullscript account once your test kit has been delivered.
From here you’ll follow these simple steps to schedule your blood draw through the GetLabs booking page.
- Enter your location
Type in the address where you’d like the blood draw to take place, whether it’s your home, office, or another private, convenient location. Ensure the address is accurate to avoid any issues with the appointment.
Note:
If GetLabs is not available in your area, please contact our support team and we’ll be happy to provide you with other local options that can draw for your specialty test kits.
- Choose a Date and Time
Select a date and time that works best for you. GetLabs offers flexible scheduling options, so pick a time slot that fits into your day, with the option to have the phlebotomist arrive 2 hours before the selected arrival window.
- Enter Your Contact Information
Provide your contact information, including your name, phone number, email address, date of birth and biological sex. If you have an existing GetLabs account, simply sign in. After you complete this information and click Continue, a code will be texted to confirm your phone number.
- Select the patient
Select who you’re booking this appointment for by choosing the correct patient from the drop-down. If you’re the patient’s parent, legal caretaker or caretaker check this associated box.
Important:
Ignore the option to upload your insurance card. Both your blood draw and your lab testing are cash-pay only. Insurance reimbursement is not available, including direct insurance reimbursement and retroactive reimbursement via a Superbill.
- Provide your lab order
Upload your lab order (also known as a requisition) that will include all your information, your provider’s information and the testing that has been ordered. You can find this in your Fullscript account by:
Note:
If need any assistance finding your requisition to upload, please contact the labs support team to help you locate this.
Select that you have a copy of your lab order, upload the document and choose Drop-off/Kit Partner for your preferred lab.
Tip!
If you need to have multiple test kits drawn, or your order includes a Quest blood draw, you can click +Add Lab Order to include another test.
- Complete the Booking with Payment
After you’ve finished providing all your information, you will pay for your mobile blood draw to complete the booking. The total amount will be displayed transparently under the total order.
Note:
Appointments more than 24 hours from the scheduled appointment time can be rescheduled or canceled for a full refund. Appointments less than 24 hours from the scheduled appointment time cannot be rescheduled and are non-refundable if canceled.
Enter your credit card information and select Complete Booking.
Note:
You will need to select the box that you will provide your insurance card at the time of your appointment. Your insurance will not be billed for the blood draw or your lab testing.
Troubleshooting any issues
Our Labs Support Team is here to help if you have any questions about:
- Locating or uploading your lab requisition
- How to schedule your GetLabs appointment
- Finding other local options for a blood draw
Please contact GetLabs directly if you need to:
- Reschedule or cancel your scheduled blood draw
- Need to contact your phlebotomist