Last modified: October 22, 2024
How do I know if my order has been placed successfully?
You can check your email inbox for an order confirmation email or log in to your account and look for a recent order on your Order history page. If there’s no trace of a current order number, you’ll want to try placing your order again.
Poor internet connection, intermittent server issues, declined payments, and other interruptions may prevent an order from processing.
Note:
If you have a charge to your payment method but the order hasn’t appeared in your Order history, please contact our Customer Success team.